AGREEMENT TO TERMS
These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of a business entity (“you,” “your,” or “Client”), and Syncere Wireless (“we,” “us,” or “our”), concerning your access to and use of our services, including but not limited to device refurbishment, wholesale electronics trading, reverse logistics, and related services (collectively, the “Services”).
You agree that by accessing our website at https://syncerewireless.com, engaging with us for a quotation, or utilizing any of our Services, you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using our Services and you must discontinue use immediately.
1. SERVICES AND PROCESS
1.1. Service Description. Our Services include:
- Professional refurbishment and repair of electronic devices.
- Wholesale buying and selling of electronic devices.
- End-to-end electronics lifecycle management.
- Comprehensive reverse logistics solutions.
- Secure data destruction services.
1.2. Service Process. Engagement typically follows this process:
- Consultation & Quotation: We provide a quotation based on your requirements. All quotations are valid for a specified period (e.g., 30 days) and are subject to the conditions stated therein.
- Acceptance: Your acceptance of a quotation, issuance of a purchase order, or delivery of devices to us constitutes acceptance of these Terms.
- Processing & Quality Control: Devices are processed according to our certified procedures. Final grading and pricing may be adjusted based on the actual condition upon inspection.
- Delivery & Payment: Products are shipped upon completion. Invoices are due as per the terms specified on the invoice.
2. DEVICE CONDITION, GRADING, AND PRICING
2.1. Initial Assessment. All quotations provided are estimates based on the information you supply. We reserve the right to re-inspect all devices upon receipt and adjust the final quotation based on the actual condition.
2.2. Grading Standards. We employ our own internal grading standards (e.g., “Premium,” “Good,” “Fair”) to classify refurbished devices. Detailed specifications of our grading tiers are available upon request. The final grade is determined by us at our sole discretion after inspection.
3. DATA SECURITY AND DEVICE OWNERSHIP
3.1. Client Responsibility. You represent and warrant that you have the legal right and authority to transfer possession of all devices sent to us. You are solely responsible for backing up any data on the devices prior to shipping them to us.
3.2. Data Wiping. As part of our refurbishment service, we will perform a secure data wipe on all devices using military-grade standards, which results in the complete and irreversible destruction of all data. YOU ACKNOWLEDGE AND AGREE THAT UPON PERFORMANCE OF THIS SERVICE, ALL DATA ON THE DEVICE WILL BE PERMANENTLY DESTROYED, AND WE SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY DATA LOSS.
4. PAYMENT AND TAXES
4.1. Payment Terms. Payment terms are net [e.g., 15, 30] days from the date of invoice, unless otherwise agreed in writing. Late payments may be subject to interest charges of 1.5% per month or the maximum rate allowed by law.
4.2. Taxes. All prices are exclusive of any applicable sales, use, value-added, or other taxes. You are responsible for paying all such taxes.
5. INTELLECTUAL PROPERTY
All content, trademarks, service marks, and logos on our website and materials are our property or the property of our licensors. You are granted no right or license with respect to any of the foregoing.
6. LIMITATION OF LIABILITY
6.1. Cap on Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES PROVIDED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL BE LIMITED TO THE TOTAL AMOUNT OF FEES PAID BY YOU TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRIOR TO THE EVENT.
6.2. Exclusion of Consequential Damages. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
6.3. Refurbished Devices. ALL REFURBISHED DEVICES ARE SOLD “AS IS” AND “WITH ALL FAULTS.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
7. DISCLAIMER OF WARRANTIES
YOUR USE OF OUR SERVICES AND PRODUCTS IS AT YOUR SOLE RISK. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICES AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
8. DISPUTE RESOLUTION
8.1. Informal Negotiations. The parties shall first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms through good-faith negotiations between appointed representatives.
8.2. Binding Arbitration. If the parties do not reach a resolution within thirty (30) days, either party may submit the dispute to binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in [City, State], and the decision of the arbitrator(s) shall be final and binding.
8.3. No Class Actions. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
8.4. Equitable Relief. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent immediate and irreparable harm.
8.5. Governing Law and Venue. These Terms and any dispute arising therefrom shall be governed by and construed in accordance with the laws of the State of [e.g., Georgia], without regard to its conflict of law principles. For any disputes not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in [County, Georgia].
9. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Syncere Wireless and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt arising from: (a) your use of and access to our Services; (b) your violation of any term of these Terms; or (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right.
10. MISCELLANEOUS
10.1. Termination. We may terminate or suspend your access to our Services immediately, without prior notice, for conduct that we believe, in our sole discretion, violates these Terms or is harmful to our interests.
10.2. Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
10.3. Changes to Terms. We reserve the right to modify these Terms at any time. We will notify you of changes by updating the “Last Updated” date. Your continued use of our Services after any such change constitutes your acceptance of the new Terms.
11. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Syncere Wireless
Warehouse P6, 148, SAIF Zone, Sharjah, UAE
privacy@syncerewireless.com
+971 50 2524 123